Form submissions

When someone fills in a contact form or a trial class form on your website, they're added to your leads in Growth (trial requests go to your trials too), and you get an email, so nobody slips through the cracks. You read what they sent from their lead.

Only owners and admins can add forms and read form answers.

Add a form to your site#

Forms are blocks you add in the page editor. On the Blocks panel, under Forms, drag a Trial class form or Contact form onto a page. You can also add the Contact section, which puts a contact form beside your hours and address. See Edit a page.

Read submissions#

1. Open Growth in the menu, then choose Leads.
2. Set the source filter to Website to see just the people who came from your site.
3. Select Form answers on a lead's row. It says New form answers when there's something you haven't read.

A panel opens with everything they entered, which form they used, the page they were on, and when it arrived. If they sent more than one form, you see them all.

Follow up#

In the panel:

• Select Mark as read once you've seen it.
• Select Archive to clear it out of the way.
• For a trial request, select Open in Trials to follow up from there.

Change the lead's status on the Leads list as you follow up. See Track leads.

If the person agreed (or didn't agree) to get text messages or email updates, that's shown too, with the exact wording they saw.